Research on the Current Situation and Optimization Strategies of Grid Management in Megacities' Communities: An Analysis Based on Survey Statistics

Abstract

The megacity community is a large-scale local community with a large population and a complex structure, which places significant pressure on its management. To achieve efficient management goals, the community has continuously strengthened its application of grid management, leading to improvements in management efficiency and resident satisfaction with management. However, the implementation of the grid management model is a long-term and systematic project, and some shortcomings have been exposed during the community's promotion of this model. Relying on the theory of good governance, the theory of fine governance, and the new public service theory, this paper clarifies the management dilemmas of grid management in this community by employing the semi-structured interview method. Finally, in response to the grid management problems exposed in the community, targeted suggestions for grid management in megacity communities are proposed.